Terms and Conditions
Best Restaurant London website
1.1 This is the Best Restaurant London website ("Website") which is owned by Strategic Management And Media Group Limited, a company registered in England and Wales (Company number 8752962) with a registered office at Strategic Management And Media Group
3rd Floor, 207 Regent Street, London, W1B 3HH. VAT Registration Number 175526001 ("we", "us").
1.2 We offer a 'chauffeured travel' service and some general but limited information on this website. These are defined as (the "Service") in these Terms and Conditions. By using this Website you acknowledge that you have read and you agree to be bound by and comply with these Terms and Conditions.
2. Purchase of Services
2.1. By placing an order through our Website, you agree that: You are legally capable of entering into binding contracts. You are at least 18 years old.
a) Credit card payments are subject to a 2% surcharge. Debit cards have no surcharge.
b) All prices are exclusive of VAT charged at 20%.
c) Our payment terms for all bookings are: 25% deposit with the remaining balance due 7 days prior to the booking. Wedding car hire payments will be taken 14 days prior to the event.
d) Your booking may be subject to additional waiting time and car park charges.
e) The charge on your credit card statement will be shown as ADAcom.co
2.2. The Services listed on our Website are an invitation to order chauffeur services and is not an offer to provide our services at the listed price nor is it binding on us. The prices indicated can be amended or changed without prior notice. We are under no obligation to accept your order (whether or not the order has been confirmed and the debit or credit card been charged).
2.3. We will acknowledge by e-mail your order for a Service at the time you place your order. Once the order has been accepted and the service has been confirmed we will then notify you within 24 hours with a booking confirmation reference number, together with a price for the journey booked.
2.4. Prices will be advised at the time of confirmation, giving the base price of the car hire ordered but exclusive of car parking, tolls, entry fees, administration charges and VAT at the prevailing rate.
3. Cancellation of contract by you
3.1. If you are ordering services from us, you may cancel the order by notifying us up to 3 days before the time that the vehicle has been dispatched from the local operating base, without charge.
a).If a booking is cancelled by the Customer within 48 hours from the start of the period of hire, 50% of all monies paid will be non-refundable, see below for wedding bookings.*
b).If a booking is cancelled by the Customer within 24 hours from the start of the period of hire, 100% of all monies paid will be non-refundable, see below for wedding bookings.*
c).If a wedding booking is cancelled within 2 months from the start of the period of hire, the deposit will be non-refundable. If a wedding booking is cancelled within 1 month from the start of the period of hire, the full hire amount will still be charged to the customer.*
d).If the customer does not appear at the time and place designated as the pickup point, all monies paid will be non-refundable.
Hourly services “as directed by the client” - Minimum charge of 2 hours
4. Our provision of the Service
4.1. We will provide the Service to you with reasonable skill and care and in accordance with the provisions of the contract. Whilst we will use our reasonable endeavours to provide reliable and punctual transportation, the Company accepts no responsibility for delays however caused.
4.2. Our chauffeurs will utilize the most appropriate route for travel applicable on the day unless instructed otherwise by the passenger(s) being carried in the vehicle.
5. Duration of the terms and conditions of contract
5.1. The terms and conditions of contract shall commence on the date we accept your order, “the Commencement Date” and, subject to earlier termination or cancellation as described in these Terms and Conditions, shall continue in force for the term agreed at the time of booking.
6. Suspension and termination of the contract
6.1. We may at any time (whether during the Initial Term or otherwise) cancel the order giving 24 hours notice to you.
7.2. We may at our sole discretion cancel the service ordered by you in the event that:-
you fail to pay for the agreed amount for the service prior to the service commencing or;
any credit card or direct debit details submitted by you for payment are found not to be valid, or cease to be valid
7.2. Cancellation of orders made howsoever caused shall be without prejudice to any rights or liabilities accrued at the date of cancellation.
8. Prices and Payment
8.1. The prices for the Services are as set out on the Website and in the price payable for the specific service ordered will be sent by email to you when the booking is confirmed.
8.2. All prices indicated on our Website are exclusive of VAT.
a) Online quotations do not allow for public and bank holidays like Christmas Day or New Years Eve where there may be an additional surcharge. Please indicate on the quote form if your proposed booking is for a bank holiday or on any other special date.
8.3. Your payment will be processed by a secure connection at the time you place your order on the relevant section of the Website. Payment is required by credit or debit card prior to services commencing.
8.4. During the booking process, we will ask you to complete/provide a payment by credit card or direct card to enable us to collect payment for the services required.
8.5. We send electronic invoices/advice of charges to you.
9. Limitation of our liability
9.1. Whilst we have taken all reasonable steps to ensure the accuracy and completeness of the information on this Website it is provided on an "as is" basis and we give no warranty and make no representation regarding the accuracy or completeness of the content of this Website. Further, no warranty is given that the Website and/or the Service shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability.
9.2. Access to and use of this Website is at your own risk. We do not warrant that the use of this Website or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection. We accept no liability for viruses. We recommend that you take all appropriate safeguards before downloading information or images from the Website.
9.3. Our aggregate liability in respect of all causes of action arising out of or in connection with the Service purchased on our Website or in connection with your use of the Website (whether for breach of contract, in negligence or any other tort, under statute or otherwise at all) will not exceed an amount equal to the value of £400.
9.4. We shall not be liable to you for any loss of profit; loss of anticipated revenue (whether direct or indirect loss); or any consequential or indirect loss.
9.5. Except for any warranties expressly set out in these Terms and Conditions any warranties, conditions or representations whether implied by statute or otherwise shall be excluded to the fullest extent permitted by law. If you are purchasing as a consumer and not as a business nothing in these Terms and Conditions affect your statutory rights.
10.1. Our secure server software encrypts all your payment card details. The process scrambles all the information, allowing no unauthorised third party to intercept the data. Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a padlock next to the payment details in the relevant area of the Website.
11. Complaints Procedure
11.1. We are very proud of our high standards of customer service. However, in the event that we fail in meeting these standards, please do not hesitate to write to us at the address in the Contact Details.
12.1. Any notice to be given by you must be in writing to our address in the Contact Details below or by email to firstname.lastname@example.org
13. Intellectual Property
13.1. All Website design belong to us.
13.2. You are not permitted to use the Website in any way that may infringe the intellectual property rights contained in the Website. This means that you may not adapt, reproduce, publish, upload, extract, alter, store, post, redistribute, reutilise, retransmit or broadcast, all or any of the contents of the Website including but not limited to any trademarks or copyrighted material without our express permission. However, you are permitted to download and print out pages from the Website for the sole purpose of viewing for your own personal information.
14. Entire Agreement
14.1. These Terms and Conditions represent the entire understanding relating to the use of the Website and supersede all other statements, representations or warranties (whether written, made by email or oral) made by us. Nothing in these Terms and Conditions shall affect the liability of either party in respect of any misrepresentation, warranty or condition that it makes fraudulently. Any rights not expressly granted in these Terms and Conditions are reserved by us.
15.1. If any provision of these Terms and Conditions are found to be invalid or unenforceable by a court, it will be severed from the rest of these Terms and Conditions which shall remain unaffected.
16. Third Party Rights
16.1. A person who is not a party to this contract is not entitled to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.
17. Service Delivery
17.1. We will make every effort to ensure that the service is provided on time, but will not accept liability for failure to deliver the service at the stated time, where the delay in providing the service is caused through events outside of the control of our chauffeurs and staff.
18. Service specification
18.1. We will make every effort to supply the service as confirmed but we reserve the right to supply the services in a vehicle that differs from that confirmed without prior notice, where operational needs dictate.
a) We may provide subcontracted vehicles occasionally.
b) Clients are responsible for any damage they cause to the interior and or exterior of a vehicle on hire to them and will be billed accordingly for any repair or valeting required in order to reinstate a vehicle to working order.
18.2. If we cannot supply the service ordered by you, we reserve the right to offer a service of equal quality at no extra cost.
19. Force Majeure
19.1. We shall not be liable to you for any delay in, or failure of, performance of our obligations under these Terms and Conditions arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.
20. Terms and Conditions
20.1. These Terms and Conditions will be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
a) We have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the Chauffeur, the vehicle or any other passenger(s).
b) We maintain a strict non-smoking policy in all its vehicles.
c) Clients are responsible for any damage they cause to the interior and or exterior of a vehicle on hire to them and will be billed accordingly for any repair or valeting required in order to reinstate a vehicle to working order.
20.2. Certain provisions contained in these Terms and Conditions may be disallowed by the laws of the country from which you are accessing the Website. If any provision is unenforceable or invalid then the provisions of paragraph 13 shall apply.